100% SAFE SHOPPING
For goods worth over €70, delivery within Germany is free of charge.
PURCHASE ON ACCOUNT
From a goods value of 100 €, delivery to other European countries is free of charge.
100% SAFE SHOPPING
For goods worth over €70, delivery within Germany is free of charge.
PURCHASE ON ACCOUNT
From a goods value of 100 €, delivery to other European countries is free of charge.
100% SAFE SHOPPING
For goods worth over €70, delivery within Germany is free of charge.
PURCHASE ON ACCOUNT
From a goods value of 100 €, delivery to other European countries is free of charge.
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@semerkandonline
Free shipping within Germany for orders over €70*
Estimated to be delivered in 4 to 6 days.
Most new, unopened items can be returned within 30 days of delivery for a full refund. We will also cover the return postage costs if the return is due to an error on our part (you received the wrong item, a defective item, etc.).
You should expect to receive your refund within four weeks of your package being handed over to the return sender, but in many cases you will receive your refund faster. This period includes the time it takes us to receive your return from the carrier (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you wish to return an item, simply log into your account, access the order using the 'Complete Orders' link in the 'My Account' menu and click on the 'Return Item' button. We will notify you of your refund via email once we have received and processed the returned item.
Right of withdrawal
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the first goods.
In order to exercise your right of withdrawal, you must send us (Erol Medien GmBH, Kölner Str. 256, 51149 Cologne, Germany, info@erolmedien.de, phone: 02203369490) a clear statement (e.g. a letter sent by post or an email ) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
– To Erol Medien GmBH, Kölner Str. 256, 51149 Cologne, Germany, info@erolmedien.de
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following Goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
- Date
(*) Delete where not applicable.
Cancellation policy created with the Trusted Shops legal copywriter
It is a collection of 8 books, each with its own title and topic. The books describe various everyday situations and activities. which are experienced by Salih and Saliha. Topics include food. Bathe. Put on. Sleep. Clean up. Read. Doctor visits and trips into the city. The books are designed for children and are intended to help them. to understand and cope with various aspects of everyday life.
1. I eat alone
Can you already eat alone?
Hamm. miam. miam...
Eating alone makes me happy.
Salih likes to eat alone.
He even likes to eat his vegetables. that makes his body strong and healthy.
2. I bathe alone
I like to take a bath in the evening.
Splash. splash. splash...
I think of it. to brush my teeth. Splash. splash. splash...
Salih likes to bathe alone.
He plays sailor in the bathtub.
3. I get dressed alone
Wonderful! Look at him.
Salih looks amazing in his superhero outfit. Friends. Salih dressed himself!
Isn't that great?
4. I sleep alone
It's getting late!
Time to go to bed.
Salih likes to brush his teeth. before he goes to bed and he remembers to pray.
Salih is not afraid. to sleep alone.
5. I tidy up my toys
Salih cleans up with his father.
He sorts his things and puts them in their place. Nothing is lying around anymore.
Salih's room is now clean and tidy!
What a joy!
6. I love books
Salih is very happy. when his parents or grandparents read books to him.
The books are very interesting.
Salih also enjoys reading books himself.
Did you know that Salih always takes good care of his books?
7. I'm going to the doctor
Who says? that Saliha is afraid. to go to the dentist? Saliha is not afraid.
The dentist is so nice.
She cleans Saliha's teeth.
Saliha likes to take her medication against the germs.
8. I'm going into town
Saliha has a lot of fun in the city with her mother.
She drives with the bus. pay attention to the traffic lights.
crosses the street. rides escalator...
Something exciting also happened.
Friends! Let's also take a walk around the city.
Most new, unopened items can be returned within 30 days of delivery for a full refund. We will also cover the return postage costs if the return is due to an error on our part (you received the wrong item, a defective item, etc.).
You should expect to receive your refund within four weeks of your package being handed over to the return sender, but in many cases you will receive your refund faster. This period includes the time it takes us to receive your return from the carrier (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you wish to return an item, simply log into your account, access the order using the 'Complete Orders' link in the 'My Account' menu and click on the 'Return Item' button. We will notify you of your refund via email once we have received and processed the returned item.
delivery and shipping
Free shipping for domestic and international orders:
From a total order value of EUR 70, the delivery within Germany and to the following countries is free of charge: Belgium, Denmark, France, Greece, Great Britain, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Austria, Poland, Sweden, Switzerland and Spain.
Regular delivery conditions for Germany:
The price for standard delivery is EUR 5.90 and is only valid for orders within Germany. The delivery time is approx. 4 to 7 working days.
Regular delivery conditions for the following countries: Austria, Belgium, Denmark, France, Greece, Great Britain, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Poland, Sweden, Switzerland and Spain:
The delivery time is approx. 4 to 7 working days.
The shipping costs are EUR 14, regardless of the order value.
Shipping and Delivery: Delivery
During the ordering process, you will be shown the estimated shipping date for the items you have ordered.
Our delivery service provider (Post/DHL) does everything to ensure that your order reaches its destination as quickly as possible. Please understand that delivery delays can occasionally occur due to fluctuating delivery times (e.g. as a result of weather or traffic-related influences).
You will also find the expected delivery time in the detailed view of the respective item. If there are any obstacles to delivery, we will inform you of this by e-mail and, if possible, an indication of the expected delivery date. If the items are available for immediate delivery, they are usually handed over for delivery within 24 hours.
Shipping and delivery: Delivery abroad
Semerkandonline.de accepts orders from the following countries:
Belgium
Denmark
France
Greece
Great Britain
Ireland
Italy
Luxembourg
Monaco
Netherlands
Norway
Austria
Poland
Sweden
Switzerland
Spain
Please note our overview of shipping costs.
Please note that due to customs regulations and long shipping routes, the delivery date cannot be predicted exactly. If you have any questions, please contact our customer service.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Subscription Contracts
General terms and conditions for subscription contracts between subscribers and EROL Medien GmbH
1 Conclusion of the contract
The subscription contract for the regular subscription of the magazines comes about through the verbal or written order of the subscriber and the confirmation of EROL Medien GmbH. The acceptance of the delivery counts as a confirmation.
2 Subscriber Obligations
The subscriber is obliged to accept the magazine for the duration of the contractual relationship and to pay the agreed subscription price.
3 Delivery/Provision
The magazine is delivered within the month of publication. A defect in the delivery must be reported immediately by telephone or in writing. In the case of late complaints, claims for the past are excluded. EROL Medien GmbH is only liable for non-deliveries, late deliveries or damage to property in the course of delivery in the event of intent or gross negligence.
4 Term and Termination
The subscription is initially valid for a period of 12 months. It is automatically extended by a further 12 months if the subscriber does not give written notice of termination two months before the subscription expires.
The right of both parties to terminate the contract for important reasons, including without notice, remains unaffected. An important reason is default in payment or if one party culpably violates a material obligation assumed by it in this contract and does not comply with the violation within the set period despite a warning with a reasonable period of time.
5 Late PaymentAs soon as and as long as the subscriber ends up in default of payment, EROL Medien GmbH is entitled to interrupt the delivery of the newspaper. If the customer does not make payment on time, EROL Medien GmbH will remind the customer and set a deadline. If the customer ignores these warnings, EROL Medien GmbH is free to take further appropriate measures to prosecute and in particular to commission a debt collection agency to enforce the law. In addition to the outstanding purchase fees, the customer must bear all costs incurred for legal action (including reminder costs, costs for collection agencies, etc.). The assertion of further
EROL Medien GmbH expressly reserves the right to make claims. After all claims have been settled, delivery of the magazine will be resumed as soon as possible.
6 changes
Changes to the delivery address or other data must be communicated to EROL Medien GmbH immediately. In the event of a move, EROL Medien GmbH must be informed of the new address.
7 Miscellaneous
Should individual provisions of these General Terms and Conditions contradict the statutory provisions and be ineffective, the rest of the contract shall not be affected. The invalid provision should be replaced by a provision that comes closest to the economic sense and purpose of the invalid provision in a legally effective manner. This regulation applies accordingly in the case of loopholes.
8 Place of Performance and Jurisdiction
Place of performance and place of jurisdiction is the registered office of the company.
9 Retention of Title
The delivered goods remain our property until full payment.
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